Delivery & Return
with a return policy through 7 days.
Delivery Options Overview
Emerald Outfits offers ideal shipping methods for any requirement. Be it low priced through turbo Egypt, or especially reliable and secure by a specifically trained freight forwarder, order arrives through 3-5 Days. On this page you´ll find an overview of all available shipping methods.
Exchange or Return of Goods
If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 7 days after its execution.
In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.
The product is not accepted back if at least one of the components is missing:
- The products is not with it’s original package.
- There is any defect in the items, which are not from the seller.
- The order was received more than 7 days ago.
The money for the goods will be returned within the terms established by the current legislation
FAQs
The order Takes 3 – 5 Days to be delivered. according to the location in Egypt.
Yes, all of our products are original from the stores in turkey. * The shoes doesn’t come with it’s box because of the customs of Egypt.
Yes, sure you can open the shipment and preview the items while the courier will wait for you, if you don’t want to receive it just pay the shipping fees.